Approver User Manual
For heads of department and other approvers handling leave and study approval queues.
Cover Page
Document Title: Approver User Manual
Prepared On: 2026-04-09
Audience: For heads of department and other approvers handling leave and study approval queues.
Purpose: This manual explains the main tasks for this role in clear language with example screenshots.
Contents
- Introduction
- Main System Areas
- Step-by-Step Instructions
- Help and Support
- Screens Included In This Guide
Introduction
- Sign in using the account provided for your role.
- After signing in, start from the dashboard.
- Use the menu on the left to move between the pages described below.
Main System Areas
- Dashboard
- Leave Approvals Queue
- Study Approvals Queue
Step-by-Step Instructions
Review Your Dashboard
Start with the dashboard so you can quickly see whether there is approval work waiting for you.
- Open the dashboard after signing in.
- Check the approval numbers on the screen.
- Open the correct queue if work is waiting.

Process Leave Approvals
Use the Leave Approvals Queue to review leave requests that need your decision.
- Open the Leave Approvals Queue.
- Select the request you want to review.
- Read the details carefully.
- Approve or reject the request as needed.

Process Study Approvals
Use the Study Approvals Queue to review study requests that have reached your stage.
- Open the Study Approvals Queue.
- Review the application details and any supporting information.
- Complete the required decision fields.
- Approve the request or reject it with a clear reason.

Help and Support
If a request is missing from your queue or you are unsure whether you should act on it, contact HR before making changes.
Screens Included In This Guide
- Dashboard
- Leave Approvals Queue
- Study Approvals Queue